We’ve compiled the most common questions about our logistics and transport services. If you
can’t find what you’re looking for, feel free to contact
us.
You can book directly through our website or by contacting our customer support team. We’ll
guide you step by step.
We operate across major cities and regions, with international delivery options available on
request.
After booking, you will receive a tracking number. Enter it on our website to monitor your
shipment in real time.
We handle general cargo, perishables, fragile items, machinery, and bulk goods. Certain
hazardous items may require special arrangements.
Yes, same-day delivery is available for local shipments, depending on pickup time and distance.
We accept bank transfers, mobile money, and all major debit/credit cards. Corporate clients may
request invoicing.
Yes, we provide insurance options to protect your goods against loss or damage during transit.
Yes, cancellations and modifications are allowed before dispatch. Charges may apply for late
changes.
Fragile items are carefully packaged and handled with special equipment to minimize risk of
damage.
Yes, we provide secure short-term and long-term warehousing solutions for clients.
Yes, our team assists with customs documentation and clearance for international shipments.
Costs depend on weight, size, distance, delivery time, and service type (standard, express, or
premium).
In case of unexpected delays, our team will notify you immediately and provide updated
timelines.
Yes, we offer subscription-based and recurring shipment services for businesses with regular
logistics needs.
You can reach us via phone, email, live chat, or by filling out the contact form on our website.